Response Code & Reason

The following response codes and reasons are supported by CLOWD9 and the Networks. Whilst you will not use all of these, you will need to ensure you can accept all Response Codes and Reasons. CLOWD9 and the Network at times will make a decision and communicate this via the Authorization Notification.

CodeReason (Meaning)Used by?
000ApprovedCLOWD9
Customer Response
008Approved Offline (EMV)CLOWD9
009Approved Offline (Unable To Go Online)CLOWD9
010Partial ApprovalCLOWD9
Customer Response
011Approved for Purchase Amount Only, No CashbackCLOWD9
Customer Response
040Reversal AcceptedCLOWD9
Customer Response
080AcceptedCLOWD9
Customer Response
081DuplicateCLOWD9
Customer Response
085No Reason To DeclineCLOWD9
Customer Response
091Advice acknowledgedCLOWD9
Customer Response
098Approved By NetworkCLOWD9
099Approved By CLOWD9CLOWD9
100Do Not HonourCLOWD9
Customer Response
101Expired CardCLOWD9
102Suspected FraudCLOWD9
Customer Response
103Restricted CardCLOWD9
Customer Response
104Allowable PIN Tries ExceededCLOWD9
105Virtual card used under invalid circumstancesCLOWD9
106Force Stand-InCLOWD9
Customer Response
107Card Authentication FailureCLOWD9
108Fallback Not AllowedCLOWD9
109Unable To Go Online; DeclinedCLOWD9
110Invalid AmountCLOWD9
Customer Response
111Invalid Card NumberCLOWD9
112PIN Data RequiredCLOWD9
113Unacceptable FeeCLOWD9
Customer Response
114Account Does Not ExistCLOWD9
Customer Response
115Card Not EffectiveCLOWD9
116Insufficient FundsCLOWD9
Customer Response
117Incorrect PINCLOWD9
118Card Record Not FoundCLOWD9
119Transaction Forbidden to CardholderCLOWD9
Customer Response
121Exceeds Withdrawal Amount LimitCLOWD9
Customer Response
122Security ViolationCLOWD9
Customer Response
123Exceeds Withdrawal Frequency LimitCLOWD9
Customer Response
124Violation Of LawCLOWD9
Customer Response
125Anticipated Amount VerificationCLOWD9
Customer Response
126Invalid PIN BlockCLOWD9
127PIN Length ErrorCLOWD9
130Decline Given By IssuerCLOWD9
131Decline Given By SwitchCLOWD9
132Decline Given By Switch (Stand-In)CLOWD9
133Decline Given By NetworkCLOWD9
134Decline Given By Network (Stand-In)CLOWD9
150Original Amount Incorrect
153No Credit Account
154No Loan Account
155No Investment Account
156No Checking Account
157No Saving Account
160No Customer Record
169Refer To Issuer By Switch, Not On Positive FileCLOWD9
Customer Response
170Contact Card IssuerCLOWD9
Customer Response
171Cardmember To Contact IssuerCLOWD9
Customer Response
172Refer To Issuer Given By IssuerCLOWD9
Customer Response
173Refer to Issuer By Processor, Exceed Stand-In LimitCLOWD9
174Repeat/Reversal Msg Inconsistent With Original MsgCLOWD9
Customer Response
175Invalid/Nonexistent Account Specified (General)CLOWD9
Customer Response
176Invalid/Nonexistent ""To Account"" SpecifiedCLOWD9
Customer Response
177Invalid/Nonexistent ""From Account"" SpecifiedCLOWD9
Customer Response
180At PIN Retry LimitCLOWD9
181Invalid Expiry DateCLOWD9
182Invalid Currency CodeCLOWD9
183Invalid Card DataCLOWD9
184Invalid CVVCLOWD9
185Invalid CVC/CVV2CLOWD9
187Revocation of authorization orders - single merchantCLOWD9
188Revocation of authorization orders - all merchantsCLOWD9
189Card Validity Period ExceededCLOWD9
190New Card Not Properly UnblockedCLOWD9
191Unable To Verify PINCLOWD9
192Invalid Service CodeCLOWD9
193Invalid ARQCCLOWD9
194Local Use OnlyCLOWD9
195No Action Taken (Unable To Backout Prior Transaction)CLOWD9
196Invalid Authorization Life CycleCLOWD9
199Account RestrictedCLOWD9
Customer Response
200Pick up CardCLOWD9
Customer Response
201Expired Card PickupCLOWD9
Customer Response
202Suspected Fraud PickupCLOWD9
Customer Response
203Card Acceptor Contact Acquirer PickupCLOWD9
Customer Response
204Restricted Card PickupCLOWD9
Customer Response
205Security Violation PickupCLOWD9
Customer Response
206Allowable PIN Tries Exceeded PickupCLOWD9
207Special Conditions PickupCLOWD9
Customer Response
208Lost Card PickupCLOWD9
Customer Response
209Stolen Card PickupCLOWD9
Customer Response
210Suspected Counterfeit Card PickupCLOWD9
Customer Response
211Lost Card Pickup, Temporary StatusCLOWD9
Customer Response
212Stolen Card Pickup, Temporary StatusCLOWD9
Customer Response
480Invalid Function CodeCLOWD9
481Invalid Reversal Account NumberCLOWD9
482Account Does Not Mod 10CLOWD9
483Invalid Reversal AmountCLOWD9
Customer Response
680Unacceptable PINCLOWD9
681PIN Change FailedCLOWD9
Customer Response
682PIN Unlock FailedCLOWD9
Customer Response
683PIN Change/Unblock Request DeclinedCLOWD9
Customer Response
901Invalid TransactionCLOWD9
902Re-enter TransactionCLOWD9
909System MalfunctionCLOWD9
Customer Response
910Card Issuer Signed OffCLOWD9
911Card Issuer Timed OutCLOWD9
912Card Issuer UnavailableCLOWD9
913Duplicate TransmissionCLOWD9
Customer Response
914Unable to Trace Back Orig TransactionCLOWD9
915MAC incorrectCLOWD9
920Security software/hardware error - try againCLOWD9
921Security error: No ActionCLOWD9
930General ErrorCLOWD9
Customer Response
931Surcharge Amount Not PermittedCLOWD9
Customer Response
935Country is blockedCLOWD9
Customer Response
951Invalid Biller InformationCLOWD9
Customer Response
952PIN Translation FailureCLOWD9
953Cashback Request Exceeds Issuer LimitCLOWD9
Customer Response
999Routing ErrorCLOWD9