Documentation

How to Request Assitance

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  1. Go to the main page of the Customer Portal and choose the ‘Request Assistance (Service Request)’ option


  1. Fill out the summary and description, add attachments for illustration or as supporting evidence when appropriate


  1. Remember to share the case with your Organization. Otherwise it will not be visible to other members


  1. Press ‘Send’.

Updated 10 months ago

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