Reversal Request

Reversal Request - Full & Partial

FieldDescriptionFormatMandatory
message_type“reversal”stringYes
message_qualifier“request”stringYes
sourceIdentifies the source of the message, such as the networkstring
card Contains vital information about the card as held in the CLOWD9 database.
> > card_idThe ID of the card related to the transaction or messageuuid
> > card_form_factorForm factor of card. Possible values:
“physical”
“virtual”
string
> > card_statusShows the current status of the card that is sent during the authorization process or following a successful status change.

Supported card status types:

"inactive"
“active”
"administrative"
“destroyed”
"fraud"
"freeze"
"lost"
“stolen”

Status generated by CLOWD9:

"expired"
"risk"
string
customerContains vital information about the customer as held in the CLOWD9 database.
> > customer_idThe ID of the customer associated with the carduuid
> > customer_external_refExternal ID of the customer associated with the card, if knownstring
transaction Details of the transaction.
> > auth_typeUsed to identify the type of an authorization message:
"preauth",
"incremental",
"completion",
"recurring_initial"
"recurring_subsequent", or
"anticipated_amount_verification"
string
> > credential_on_fileIndicates if the transaction was a credential on file transaction. Possible values:

“y”
"n"
string
> > reversal_type"full"
"partial"
string
> > transaction_typeUsed to identify the type of service usedstring
> > transaction_idThe unique identifier of the transaction log entry in the CLOWD9 databaseuuidYes
> > system_trace_audit_numberThe System Trace Audit Number for the network messagestring
> > retrieval_reference_numberThe Retrieval Reference Number for the network messagestring
> > network_transaction_idThe unique identifier of the transaction assigned by the networkstring
> > transmission_dateThe date the message was received, as indicated in the message from the network.string (MMDD)
> > transmission_timeThe time the message was received, as indicated in the message from the network.string (hhmmss)
> > transaction_amountThe amount to be authorized with the transaction. Can be “0” for non-financial messages.
Note: Integer format
string
> > transaction_currency_codeThe ISO currency code in which transaction_amount is represented. Note that this may have implications on the decimal placestring (3)
> > cardholder_billing_amountThe amount to be billed against the cardholder’s account, if the transaction currency is different to card settlement currency.
Note: Integer format
string
> > cardholder_billing_currency_codeThe ISO currency code in which cardholder_billing_amount is represented. Note that this may have implications on the decimal placestring (3)
> > cardholder_billing_conversion_rateThe conversion rate used to calculate cardholder_billing_amount from transaction_amountstring
> > transaction_fee_amountThe amount of the transaction fee. Note that this is already accounted for in transaction_amountstring
> > from_accountThe source account type of the transaction request. Valid values:

“default”
“savings”
“checking”
“credit”
string
> > to_accountThe destination account type of the transaction request. Valid values:

“default”
“savings”
“checking”
“credit”
string
> > eciE-Commerce authentication indicator. For an e-commerce transaction, when available, identifies the various security measures applied before transaction submission. Possible values:

"0" - Not applicable to the transaction
"1" - Single transaction of mail/phone order
"2" - Recurring transaction
"3" - Instalment payment
"4" - Mail/Telephone order type unknown
“5” - Fully authenticated
“6” - Authentication attempted but unsuccessful
"7" - Authentication not attempted
"8" - Non-secure transaction
string
> > dcc_indicatorIndicates whether Dynamic Currency Conversion took place. Possible values:

“y”
“n”
string
> > chip_indicatorIndicates if the transaction was an ICC transaction, and if so contact or contactless. Possible values:

“n”
“contact”
“contactless”
string
> > pin_indicatorIndicates whether the PIN for the transaction was checked, its nature and the result. Possible values:

“n”
“offline_passed”
“offline_failed”
“online_passed”
“online_failed”
string
> > 3ds_indicatorIndicates whether 3D-Secure Authentication took place for this transaction. Possible values:

“y”
“n”
string
> > avs_outcomeProvides information on the outcome of Address Verification performed by CLOWD9. For a list of possible values, refer to the CLOWD9 AVS Codes:

"m" Both match
"a" Address match only
"p" Post code match only
"n" Neither match
"r" Error while processing
string
> > partial_approval_supportedIndicates whether Partial Approval is supported. Possible values:

“y”
“n”
string
> > cardholder_conditionCardholder condition indicator provided during the authorization. Possible values are:

“00” card holder present, normal transaction
“01” card holder not present
“02” card holder present
“03” card present, suspicious activity
“05” card holder present
“08” card holder not present, mail or telephone order
“59” card holder not present, electronic order (ecommerce)
“71” card holder present (Used in US only)
string
> > authorization_codeA six digit code generated by CLOWD9, associated with the authorization requeststring
>>status
> > > > response_codeResponse code of the transaction. In notification messages, it is the final outcome of the authorization process. In request messages, it may contain a value indicating the outcome of previous checksstring
> > > > response_sourceIndicates the source of the response_code value. Possible values:

“scheme”
“clowd9”
string
> > > > response_reasonA description of the reason for the assigned response_codestring
>>updateUsed in transactions where context from original/previous transaction is of relevance, such as reversals or pre-auth completion messages
> > > >original_message_typeThe Message Type from the related transactionstring
> > > >original_message_qualifierThe Message Qualifier from the related transactionstring
> > > >original_transaction_idThe CLOWD9 transaction log identifier of the related transactionuuid
> > > > original_system_trace_audit_numberThe System Trace Audit Number from the related transactionstring
> > > > original_retrieval_reference_numberThe Retrieval Reference Number from the related transactionstring
> > > > original_transmission_dateThe date the related transaction was receivedstring (MMDD)
> > > > original_transmission_timeThe time related to when transaction was receivedstring
> > > > original_transaction_amountThe Transaction Amount from the related transactionstring
> > > > actual_transaction_amountThe Actual Transaction Amount to be applied in a partial reversalstring
acquirerInformation about the entity and point of transaction capture
> > acquiring_institution_id_codeThe identification code of the Acquiring Institution.string
> > acquiring_institution_country_codeThe ISO country code of the Acquiring Institution.string
> > merchant_category_codeThe Merchant Category Code.string
> > card_acceptor_terminal_idThe identifier of the terminal where the transaction took place.string
> > card_acceptor_idThe identifier of the card acceptor entity.string
> > card_acceptor_nameThe name of the card acceptor entity.string
> > card_acceptor_cityThe city of the card acceptor entity.string
> > card_acceptor_country_codeThe country of the card acceptor entity.string
> > card_acceptor_post_codeThe Post code of the card acceptor entity. string